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Effective Date: December 1, 2025
Company: LoopHood, Inc.
"Loops" are the reputation currency of LoopHood. They measure your trustworthiness and contribution to the community. Earn Loops by being active, helpful, and reliable. Redeem Loops in the Loop Store for exclusive local deals.
To maintain community safety, Loops are deducted for negative behavior.
| Infraction | Deduction | Additional Action |
|---|---|---|
| Negative Review (1 Star) | -20 Loops | - |
| Negative Review (2 Stars) | -10 Loops | - |
| No Show | -20 Loops | - |
| Late Delivery | -2 Loops/day | Max -15 |
| Provider Cancellation | -8 Loops | If after acceptance |
| Verified Abuse | -25 Loops | 7-Day Listing Freeze |
| Spam Messaging | -3 Loops | - |
| Misleading Listing | -30 Loops | Mandatory Correction |
| Unsafe Behavior | -50 Loops | Trust Review Flag |
| Confirmed Fraud | -100 Loops | Permanent Restriction |
| Theft / Non-Return | -150 Loops | Account Suspension |
If your Loop Score drops below -50, your account is automatically Shadow Banned.
Your account will be frozen for 10 days if you trigger any of the following within a 30-day window:
You may appeal any penalty through the Trust & Safety Center.
If your appeal is approved, we will refund the deducted Loops and award +5 Goodwill Loops.
If your appeal is found to be frivolous or false, an additional -10 Loops penalty will be applied.
Loops have no cash value and are solely for reputation tracking within the LoopHood platform.